Author: Lydia Cartwright

What is Early Help?
Early Help is what our school can offer to help you and your family.
There are many reasons why a family may benefit from Early Help support -we are not here to judge you or tell you what to do.
Early Help means taking action to support a child or their family as soon as a problem emerges. It can be required at any stage in life, from pre-birth to adulthood, and applies to any problem or need that the family can't deal with alone.

Key Contacts
Executive Headteacher
Mrs C Whiting
Head of School / Parent & Pupil Liaison
Mrs L Cartwright
SENDCo / Inclusion Manager
Miss E Harrow / Mrs D Rock
Pastoral Mentor / ELSA (Emotional Literacy Support Assistant)
Mrs F Bailey
Attendance Officer
Mrs Z Bate
Designated Safeguarding Leads
Mrs C Whiting
Mrs L Cartwright
Miss E Harrow
Mrs O Hassall
Miss S Farmer
Mrs S Thorpe
Mrs F Bailey
Mrs M Brisco

Redhill Primary
Academy
Early Help Offer
Telephone Number: 01952327170
Email:parentcontact@RedhillPrimary.co.uk
“What we instill in our children will be the foundations upon which they build their future” - A Valued Me
Redhill embodies this through our core values of respect, friendship, responsibility, empathy, honesty & independence.

What will my support look like?
Every family and every situation is different, so your support will be tailored to your needs. We will always start with a conversation, listening to your concerns and identifying your family’s needs.
Sometimes, all of the support you need can be provided by school. In other cases, with your consent, we may suggest or signpost you to external services who are more specialised in the area that you would like help with.
All support that we provide is confidential and you can decide the level of help and advice that you would like. It could be support or signposting with..
Fussy eating, toileting sleeping
Preloved uniforms, PE Kits and football boots
Young Carers
Food banks
SENDIASS
Attendance support
Telford Public Health Nursing Service: 0333 358 3328
Alternative playtimes
Pastoral support
Those eligible for FSM, will be given support to access breakfast club, music lessons, after school clubs, visits and residentials.

What can I have support for?
We will try to help you with any problems that you may be having. This doesn't mean that we can solve all of the challenges that you face, but we will listen to you, support you and signpost you to access services who can help you and your family.
You may want help because you are:
concerned about your child’s behaviour
concerned about your child’s mental health or anxiety
caring for a child with additional needs
worried about your housing situation or finances
affected by drugs, alcohol or crime
affected by domestic abuse
experiencing some other form of difficulty

How can I access support?
Feel free to contact us directly to discuss what we can offer you.
You could:
call into or telephone the school office to request an appointment in school or a telephone call back
speak to your child’s teacher
send a message into school via your child’s home-link book or reading record
speak to a member of the school leadership team who are on duty at the beginning of the school day
contact our Inclusion Team by calling the school office
speak to any member of staff who can advise you on where to go next.
If you have any concerns regarding the welfare of a child, or require support but do not wish to approach school, please contact Family Connect on 01952 385385 or you can visit their website: www.familyconnecttelford.co.uk